SMEs ICT asset management
Aim of this project is the development of an information system based on the ITIL methodology for asset management and inventory of technology in SMEs.
- To update the IT services to the current and future needs of customers and businesses.
- To maximize the quality of the provided services.
- To reduce the cost of the long-term providing.
- To offer a clear vision of the IT Department ability.
- To maximize the service quality giving a reliable support to business.
- To provide a greater adaptability of IT to business.
- To increase SMEs customers satisfaction.